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Ramesh Institute of Spoken English, Sanjay Nannaparaju, Spoken English Hyderabad
Mr.N.Prashant MA.,PGDTE (CIEFL), Founder-Faculty & Ex.Master Trainer, ICICI, Vashi, Nav Mumbai is incharge of this Program.
Call Centre Training Program is followed by Placement Assistance.
This Program covers:
1.International Communication Skills.
2.Introduction to Pronunciation.
3.Voice Modulation.
4.Differences between GIE/RP/GAP.
5.Received Pronunciation.
6.Features of GAP.
7.American Spelling and Slang __Expression.
8.American English Grammar.
9. Customer Relations Management
10. Computer Telephone Integration
11. Customer Handling Skills (Customer Care)
12. Telephone Etiquette
13. Telemarketing
14. Motivation
15. Presentation Skills
16. Time Management
17. Stress Management
18. Interview Handling Skills
For details: prashant_8899@spokenenglishhyderabad.com
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